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Training Solutions - Leading Edge Training to enhance your business performance

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In Company Training


Getting the best out of your people



Regular effective staff appraisals lead to improved team and organisation performance. The focus of this practical course is on the skills required by those conducting performance appraisals. By attending this course participants fully understand the appraisal process and their responsibilities. They learn how to plan effectively and to conduct the interview skilfully. Delegates explore techniques for giving effective feedback and gain the confidence to handle difficult situations. The course emphasises the importance of setting clear objectives and agreeing plans for the future. Appraisers are guided professionally through the performance appraisal process to ensure they get the best out of their staff at all times.


  • Everyone who is responsible for managing the performance of others
  • Those who want to ensure that the appraisal interview is carried out in a professional manner


  • Identifying the purpose and benefits of performance appraisal
  • Understanding the appraisal process and your role and responsibilities
  • Preparing for the interview and planning the discussion
  • Structuring the interview
  • Techniques for giving effective feedback
  • Encouraging self appraisal and continuous improvement
  • Handling defensive behaviours and difficult situations
  • Agreeing SMART objectives that will motivate the individual
  • Following up and reviewing


This course is a practical, participative and enjoyable learning experience. The tutor uses interactive sessions plus input to enhance and stimulate learning.

Length of Training Programme: 2 days

Recommended Maximum Number of Participants with 1 trainer: 8 - 10

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Training Solutions, Greentrees House, Woodside Grange Road, London N12 8SS
Tel: +44 (0) 7764 451 145 Fax: +44 (020) 8445 5408 E-mail: